Welcome to Custom Woven Patches UK.
These Terms and Conditions outline the rules and regulations for using our website, https://www.customwovenpatchesuk.co.uk, and for purchasing products from us.
By accessing this website or placing an order, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.
Last updated: 14-11-2025
1. Company Information
Custom Woven Patches UK is a trading brand specialising in the design, manufacture, and sale of high-quality custom woven patches and badges across the United Kingdom.
📍 Registered Address: 33 Beverly Rd, Manchester M14 6TH
📧 Email: [email protected]
📞 Phone: +44 (0)7746 501247
2. Website Use
By using our website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.
You agree not to misuse this website, attempt unauthorised access, or engage in any activity that disrupts its operation.
We reserve the right to suspend or terminate access for users who violate these terms.
3. Products & Orders
All products listed on our website are described as accurately as possible. However, minor variations in colour, size, or texture may occur due to the woven manufacturing process.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Once your order is confirmed, you will receive a confirmation email detailing your order number and expected delivery times.
4. Pricing & Payment
All prices displayed on our website are in British Pounds Sterling (£) and include VAT (where applicable).
Payment must be made in full at the time of ordering via the secure checkout options provided.
We reserve the right to update pricing or promotional offers at any time without prior notice.
5. Shipping & Delivery
We aim to deliver all custom woven patches promptly, typically within the timeframes specified on our Shipping & Delivery Information page.
Delays may occasionally occur due to factors beyond our control, such as courier disruptions or material shortages.
For full details, please refer to our Shipping Policy.
6. Returns & Refunds
Because our patches are custom-made to order, returns or cancellations are not accepted once production has started.
However, if your order arrives faulty, damaged, or incorrect, please contact our support team within 7 days of delivery, and we’ll arrange a replacement or refund as appropriate.
Visit our Complaints Policy page for details on how to report an issue.
7. Intellectual Property
All website content, including text, graphics, images, and logos, is the property of Custom Woven Patches UK and is protected under UK copyright law.
You may not reproduce, distribute, or modify any content without prior written permission.
8. Limitation of Liability
While we strive for accuracy and reliability, Custom Woven Patches UK will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
9. Privacy & Data Protection
We are committed to protecting your privacy and handling your personal data securely in accordance with UK GDPR.
Please refer to our Privacy Policy for more information.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
11. Updates to These Terms
We may revise these Terms & Conditions from time to time. Any updates will be published on this page, and the “Last Updated” date will reflect the most recent revision.
Contact Us
If you have any questions about these Terms and Conditions, please contact our customer service team at:
📧 [email protected]